Sunday, July 20, 2008

Bad Days...Streamyx's Down!

Sun 20th July 2008

Yup...What a broadband/Net user fears most had just happened 2 days ago! Malaysia's TM Streamyx service failed miserably for many users since 18th July! From info that I obtained, this "Totally NO access" situation affected numerous users in Kedah & Johore...maybe in other states as well? No warning, no notice, no info of any kind was provided to its loyal customers! Funny, isn't it? Esp in this time of high tech & atomic age communications.

Believe it or not, even those managing its cust care lines were none the wiser at the beginning. It was only later that they were able to attribute it to "severe outage" in those areas! What that means is only privy to them. I was even told that it could last right up to 31st July! Thank God it didn't...phew...

Me made 3 calls to TM/Steamyx cust care lines...the 1st call was the most frustrating...simply because the cust care personnel made me go through all the unnecessary routines of checking my modem, line, pc, etc!! That was totally irrelevant & a pure waste of time 'cause the problem was NOT on my side BUT on THEIRs!! It goes to prove the poor communications exhibited by a supposedly modern communications service provider....

Well, finally me am back online again @ a bit past 11am when me tried to go online again...Streamyx was still NOT available at 9am this morning when me checked! Guess it ends up as all's well that ends well. TM/Streamyx ppl should compensate its users for service denial for the past 2 days...maybe more for others.

Also now feel that it's good to have a backup ISP...even a dialup service. Luckily for me, I still maintained my Jaring ISP membership & access! So those of you who are solely dependent on one ISP, my advice is simply DON'T be....

Well, my weekend started well. Our pension was paid earlier than usual...not much but just 1 day earlier. To one with an almost empty pocket, that made a lot of difference tho...hehe....

Like in one advert on Astro at one time... "No petrol how to move..." is true. So, with the refill, we could venture forth with renewed confidence. Ha ha! Not far though. Just for a breath of "fresh" air and to stretch our legs & feast our eyes, we went to our old "sundry shop". Yup, A/Star Mall.

And, upon arrival, we were in time for a special event, namely the Bodybuilding Contest for Kedah/Perlis 2008! We opt to go 1 floor up to have a better view cos the view at the area in front of the stage was kinda obstructive...

Here are some pics to share...

The pics show the contestants...8 of them; a few of them "performing" for the judges...and finally the 5 winners on stage!

The honest truth...that was the 1st time me had witnessed a real-life bodybuilding contest in action! My, oh my...the amount of rippling muscles on display! It was real enlightening on what one could create with real hard work & determination through time...Congrats to the winners!!

Well, that was a long show! And the time we spent watching it just passed...without our realising it! That proved that it was truly an entertaining session for both of us.

As always, Saturday night was Cine Nite. This time around, we had no choice 'cause the only DVD we had not watched was "Gone Baby Gone". A simple title but it turned out to be a good show! It leaves one to ponder whether doing right can sometimes be wrong, too...eventually. Well, watch the show & you'll know what I'm trying to say here...hehe...

As I'm keying in this entry, it's raining. Cool. Which is good. With no plans, it's gonna be a quiet Sunday. Simple meals. Time in front of the "Idiot Box". And whatever comes...

Have a great Sunday yourself! And a great new week ahead, too!

Update : Me just got a voice call from TM to check & confirm that my Streamyx connection is ok now. Told me that they were testing & called to confirm that the line is working now...TQ, TM...altho abit late. Better & improved pre-info & communications, coupled with pre & well-informed staff, would go a long way to portray a better image of TM/Streamyx services.

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